Here’s an overview of what’s new or changed in the latest version of RUX Service, including solution revisions. 

If you self-manage updates, you should run the app update from your Business Central Admin Center. If you’re on the Update Protection Plan, this update will be applied for you. 

If you need assistance with updates or solution use, contact our helpdesk at support@ruxsoftware.com. 

Our eagle-eyed reviewers missed a typo or there's a revision to make to our documentation? Send us a note at hi@ruxsoftware.com. 

Solution revisions

Solution revisions included in this release are: 

• Resolved an issue where the French translation for the ODT Field Ticket Technician Profile exceeded the field length limit, preventing the profile from being created successfully in French environments. The translation has been shortened and validation improved to ensure profile creation completes without errors.
• Resolved an issue where service tickets incorrectly required checklist completion even when the Mandatory Checklist setting was disabled, technicians can now complete service tickets without completing the checklist when the checklist is not marked as mandatory.